Case Manager

About the Role

We are seeking a detail-oriented and highly organized Case Manager to serve as a key liaison between legal teams and medical experts. In this role, you will coordinate medical-legal services, manage case details, and ensure timely communication and documentation throughout the lifecycle of each case.

Key Responsibilities

• Act as the primary point of contact for medical experts on assigned cases
• Coordinate scheduling for calls, evaluations, depositions, and testimony
• Track case deadlines and ensure timely completion of all deliverables
• Distribute and manage incoming medical records, ensuring accuracy and completeness
• Perform quality checks on records (e.g., file integrity, accessibility, and completeness)
• Maintain and update case information within the TxMLC tracking system
• Manage expert time tracking and assist with billing submissions
• Communicate effectively with attorneys, paralegals, and healthcare professionals via phone and email

What We're Looking For

• Proficiency in Microsoft Office, especially Outlook and Word
• Exceptional attention to detail and strong organizational skills
• Ability to prioritize tasks and manage multiple deadlines
• Strong interpersonal and customer service skills
• Self-motivated with the ability to work independently and collaboratively
• Comfortable working in a fast-paced, deadline-driven environment

Preferred Qualifications

• 5+ years of experience working with medical experts in a legal or paralegal capacity
• Associate degree or higher